As of the present Shadowlands story as of patch 9.1 in the current story, the various Covenants in the Shadowlands have been largely united to unite and fight to defeat the Jailer. Hazzikostas claims that this provides an explanation for the need for more flexibility in allowing players to shortly be able to move between different Covenants.

However, when it comes down to the split among Horde and Alliance, the answer isn't as simple, as Hazzikostas states. He goes on to call the divide between factions the faction barrier a "major issue" that the WoW team recognizes it has to deal with.

It does. "Alone" can be the most important word in the above sentence - there's more to the split between factions than just narrative. There's no simple solution for this, but especially in regards to equality of access to game systems like M+ or raiding, this barrier is a major issue that is something we must tackle.

It's a topic Hazzikostas has mentioned before. During a BlizzConline Q&A discussion earlier this year Hazzikostas said the idea of cross-faction play was on the table.

"At the time of writing, an MMO similar to World of Warcraft is about being able to play with your buddies, being allowed to play the way you'd like and, perhaps, having a wider expansion of your faction identity in the event that you be able to choose the faction you're a part of and you feel you are a member of, and you don't be forced to give it up because you need to be in your group, or would like to join a more prestigious club," he said.

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